Refund Policy
๐ REFUND POLICY
Refund Policy โ Formeo
We want you to feel confident shopping with Formeo. Please review our refund policy carefully.
Return Eligibility
Refund requests must be submitted within 14 days of receiving the order.
To qualify for a refund:
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At least 50% of the total units ordered must remain unused.
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Products must be returned in good condition, not damaged or excessively altered beyond normal opening.
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Original shipping fees are non-refundable.
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The customer is responsible for return shipping costs.
Return Process
To initiate a return:
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Contact us at formeoservice@gmail.comย within the 14-day return window.
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Include your order number and reason for return.
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Our support team will provide return instructions and a return address.
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The package must include your order number for identification.
We strongly recommend using a reliable shipping method, as Formeo does not provide return tracking and is not responsible for returns lost in transit.
Refund Processing
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Once the return is received and inspected, refunds are processed within 7 business days.
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Refunds are issued to the original payment method only.
Skin Reactions & Sensitivity
If you experience skin irritation or an allergic reaction:
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Discontinue use immediately.
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Contact our support team and provide clear photos of the affected area.
We will make reasonable efforts to assist you in finding a solution; however:
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Refunds will not be issued in cases of skin sensitivity or allergic reaction.
Non-Refundable Items
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Orders that do not meet the eligibility requirements.
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Shipping fees.
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Orders submitted after the 14-day return window.
Important Notice
Formeo products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Individual results may vary.
Contact
For refund-related questions, please contact:
๐ง formeoservice@gmail.com
Built for people who want to feel and look better
Formeo was born in 2024 out of a real need.
Not a trend. Not a gimmick, but a deep understanding that simple things, when done right, can change lives.
People who want to look better.
People who want to sleep better.
And people who want to wake up with energy - for themselves and for their families.
A blocked nose. Broken sleep. Never-ending fatigue.
And the solutions out there?
Uncomfortable, unnatural, or simply not made to fit real life.
So we created something different.
Formeo is for people who understand
that good sleep isnโt a luxury - itโs a responsibility.
A responsibility to feel better.
To look better.
And to be the best version of yourself - at home and beyond.
Weโre a community of people who choose to take care of themselves,
so they can have more to give to others.
Formeo โ Breathe Better. Live Better.